FAQ's

Q. Are there any flexible drop-off/pick-up options?

A For your convenience, we offer a flexible drop-off time between 9:45 AM to 10 AM and flexible pick-up time between 3 PM to 3:15 PM. Drop-offs and pick-ups outside this window are possible within the extended care time for a nominal fee.

Extended care hours are available from 9 AM to 10 AM and 3 PM to 4 PM. Drop-offs and pick-ups outside the flexible drop-off/pick-up window but within the extended care window will be asked to pay a daily extended care fee of $20. This should be arrange prior to the start of camp. Please call 909-624-0624 to set this up.

Q. What should my child bring to camp?

A Your child should bring a sack lunch and two additional snacks each day (including water/drink). We do not have refrigeration for lunches; they will be stored in an air-conditioned room, but not refrigerated.

Students should NOT bring iPods or MP3 players, Kindles, iPads, laptops, gaming systems, etc. They are welcome to use these items or their cell phones prior to the start of class. We cannot take any responsibility for any materials a child brings to camp. Please keep valuables at home!

Q. What if I have to pick up my child early one day?

A Please let counselors know what time you will need to pick up your child prior to the start of the camp day. We would love to make sure your child is able to leave at the best educational stopping point if they must leave early.

Q. Can I come take pictures? My kids are building cool robots!

A Typically, parents' presence at camp distracts campers from participating fully. We will be taking pictures of all campers through out the week. At the end of each day of camp, you are welcome to come in 10 minutes before the end of class. The fourth day of class will also have a showcase of their work. We will let you know exactly what times to come by as the camps approach.

Q. What if my child has to miss a day?

A While we're sorry to see your child miss a day of camp we are unable to offer discounts or refunds for missed days. Furthermore, we will be working with you child more individually to catch her/him up.

Q. What is the refund policy if I have to cancel my child's registration?

A A full refund will be made if you cancel your child's registration 30 days or more prior to the start of camp. 50 percent of the balance of the camp tuition is refundable for cancellations made prior to the 2 week marker.

Q. What is the instructor to student ratio?

A The largest size of any of our classes is 20. There will be two instructors for every class with over 10 kids in the class.

Q. Will my child be working individually or in a group?

A Early STEM students work individually. Jr. STEM students work in teams of two. Discover Robotics, Rugged Robotics, Creative Robotics, and Coding with C students will work in teams of 2-3. Pi-Bot, 3D CAD, and Wearable Electronics students will work individually.

Q. Does my child need to bring a computer to camp?

A The only camps that require students to bring computers are: Pi-Bot, 3D CAD, Wearable Electronics, and Game Design with Scratch. If this is not possible, please email us at info@STEMCenterUSA.com or call us at 909-624-0624 so we can see what accommodations can be made.